Providing psychological support to specialists who work daily with people in difficult life situations remains one of the key priorities of the All-Ukrainian Trade Union of Defenders of Ukraine. Caring for those who help others directly impacts the effectiveness of the entire social support system.

A training psychological workshop was held in the city of Dnipro for specialists of the Dnipro Regional Employment Center, initiated by the Dnipropetrovsk Regional Organization of the All-Ukrainian Trade Union of Defenders of Ukraine. The sessions were conducted by practicing psychologists and Trade Union members — Svitlana Timofeyeva and Olena Kuptsova.

The training was aimed at strengthening the emotional resilience of employees who work with the public under conditions of war and constant stress. Participants explored important aspects of interacting with different categories of clients, including approaches to communicating with veterans: how to build dialogue, which topics are appropriate to address, and how to recognize when a person needs the help of specialized professionals. A separate session was devoted to conflict management, where participants reviewed practical tools for preventing conflicts and methods for resolving them constructively in daily work. At the conclusion of the event, participants highlighted its practical value and expressed readiness to apply the knowledge gained in their work.

At the end of the event, as a token of sincere gratitude for their cooperation, the Dnipro Regional Employment Center presented a certificate of appreciation to the Dnipropetrovsk Regional Organization of the All-Ukrainian Trade Union of Defenders of Ukraine and also awarded Svitlana Timofeyeva and Olena Kuptsova with personal honors.

Similar initiatives will continue to remain an important part of our work, as strong and resilient specialists are the foundation of community support and a confident future for Ukraine.